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By a Hotelier, For Hoteliers. Blending Lean Six Sigma with hospitality excellence to transform guest experience and service quality.
HOSPI Sigma is the branded name for the Unified Lean Six Sigma–based programme created exclusively for the hospitality industry.
Sanjeev Kumar; A hospitality veteran with 30+ years across Taj/ITC/Starwood/Premier Inn, and a transformation leader in UK financial services (ex-Lloyds Banking Group). He founded HOSPI Sigma to bring practical Lean Six Sigma to hotels—focusing on fast flow, first-time-right service, and measurable guest delight.
Learn effective coping mechanisms and mindfulness techniques to manage stress, reduce anxiety,
Develop better communication skills, establish healthy boundaries, and nurture more meaningful
Create lasting changes through incremental, manageable steps that fit naturally into
Develop self-awareness, overcome limiting beliefs, and build confidence in your ability to achieve
Develop sustainable habits that enhance energy levels, improve sleep quality, and strengthen
“HOSPI Sigma helped us improve service efficiency by 40% in just 3 months. Our guest reviews are better than ever.”
— Hotel Manager
“The most practical Lean Six Sigma program tailored for hospitality. Our staff loved the simple, effective tools.”
— Operations Director
“As a student, this gave me industry-ready skills that boosted my career opportunities immediately.”
— Hospitality Graduate
Ready to Transform Hospitality with HOSPI Sigma™?
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